Warranty

Tommy's Timepieces Warranty Policy

At Tommy's Timepieces, we are committed to providing high-quality replica watches that meet our customers' expectations. Below are the terms and conditions for our warranty coverage on AAA+ and Superclone timepieces:

AAA+ Watches Warranty

  • Repair Warranty: AAA+ watches come with a one-week warranty for repairs, covering any issues that arise within one week of receiving the watch.
  • Exchange Policy: Exchanges are allowed within three days of receiving the watch. To qualify, the watch must be in brand new, unused condition, with all original wrappings and stickers intact. Watches that show signs of use, wear, or alterations will not be eligible for an exchange.
  • Accuracy and Power Reserve: These watches have an accuracy of ±3 minutes per day and a power reserve of 12-24 hours when fully wound.

Superclone Watches Warranty

  • Repair Warranty: Superclone watches come with a 60-day warranty for repairs only, covering defects in materials or craftsmanship occurring within 60 days of receipt.
  • No Refunds or Exchanges: Orders for Superclone watches are final. Once placed, they cannot be refunded or exchanged. Please ensure you select the right model and specifications before completing your purchase.

Limitations and Conditions

  • The warranties do not cover damages resulting from misuse, accidents, or unauthorised repairs or modifications.
  • Any warranty claim requires proof of purchase, and customers may be responsible for shipping costs associated with returns or repairs.

For assistance with warranty claims or further questions about our policies, please contact our customer support team at Contact@tommystimepieces.com