
Have Questions?
We Have Answers.
Get quick answers to your commonly asked questions!
How long does delivery take?
Orders before 3PM
Same-day dispatch with FREE next-day UK delivery! International shipping times vary by location.
What's your warranty coverage?
AAA+ models: 7-day repair warranty
Superclone models: 60-day repair warranty,.
What's the difference between AAA+ and Superclone?
You can checkout our detailed article and side by side video about the differnces between a AAA+ vs Superclone.
Can i collect a watch in person?
No, we don't offer in-person collection as all our watches are shipped directly from our third-party fulfillment center.
This professional setup ensures:
• Same-day dispatch (orders before 3PM)
• FREE next-day UK delivery
• Secure, tracked shipping
• Professional handling & quality checks
Can you source a specific watch?
Absolutely! While we maintain a collection of 200+ luxury timepieces, we can often source specific models upon request:
• Send us a picture of your desired watch via WhatsApp
• We'll check availability with the factory's
• Usually 2-12 hour response on availability
• No obligation to purchase
• AAA+ models: £130
• Superclone options may be available
Our extensive network of suppliers helps us fulfill most requests, and our 24/7 WhatsApp support will keep you updated throughout the process.
What's the quality like?
AAA+ Quality:
• Premium 316L stainless steel construction
• High-quality Asian movement
• Excellent weight and feel
• 7-day warranty included
Superclone Quality:
• Top-tier 904L steel
• Swiss Cloned movement
• 1:1 accuracy to genuine
• Superior finish and detailing
• 60-day warranty included
Both tiers undergo strict quality control before shipping, and we stand behind our products with our warranty coverage. Our 4.7/5 rating from 80+ verified reviews reflects our commitment to quality.
Are they waterproof?
Our watches have different water resistance ratings:
• AAA+ models: 30m resistance rating
• Superclone models: 100m resistance rating
However, please note:
• Water damage is not covered under warranty
• We recommend getting your watch pressure tested at a local watch shop (typically £5-20) for a definitive answer before any water exposure
• For peace of mind, we suggest treating them primarily as fashion accessories